Shipping

Courier Delivery
We provide shipping on all orders worldwide. Deliveries will be performed by selected courier company engaged by De Toyz Shop.

For Local Malaysia Order

We provide 2 options for local order:

  1. Pick up at our shop at Seremban. For our shop location, please check here.
  2. Courier delivery:
      • Your order items will be delivered to a physical address which must be provided during the online ordering process. We do not deliver to PO Box address.
      • We will ship your order items on Monday to Friday, and before noon on Saturday.
      • We will ship your order items within 1~2 working days after full payment is received. We engage with J&T Express / Pos Laju as our courier service provider.
      • All parcels will ship with tracking number, and you can track them by going to your member account page.
      • We will do our best to pack your order items but will not held responsibility for the damage to the outer box of the items during shipping process.
      • Shipping fees is charged based on "Per Order" basis. Combine Order shipping is not applicable for the time being.
    Destination Delivery Duration
    (working days)     		Fee (RM)

    Peninsular Malaysia
    *Order amount above RM300

    		 2-3 FREE
    Peninsular Malaysia < 5KG

    2 - 3

    		 9.00
    Peninsular Malaysia > 5KG

    2 - 3

    		 15.00
    Sabah & Sarawak < 1KG

    3 - 5

    		 15.00
    Sabah & Sarawak > 1KG

    3 - 5

    		 **Based on parcel weight

    *Enjoy Free Shipping for order above RM300 - Apply to Peninsular Malaysia delivery only.
    **Parcel weight will be determined by either actual weight or volumetric weight (VW) or whichever is higher.

      • Shipping fee is automatically calculated during the order check out process. Before you complete your purchase order, you are allowed to cancel the order if you are not happy with the shipping fee.

    Flammable Item
    ⚠️ Flammable items such as model paints and thinner are not allowed to ship to Sabah and Sarawak due to the courier company's security policy.

     

    For International Order

    • We deliver your order items using DHL or Express Mail Service (EMS).
    • Your order items will be delivered to a physical address which must be provided during the online ordering process. The delivery address must be same as the delivery address registered in your PayPal account.
    • We will ship your order items on Monday to Friday, and before noon on Saturday.
    • We will process your order and ship your order items within 1~2 working days after full payment is received.
    • The items should be arrived within 3 - 8 days depends on your location. The shipping duration is calculated from the date items being shipped, not the date order being placed. 
    • All parcels will ship with tracking number, and you can track them by going to your member account page.
    • We will do our best to pack your order items but will not held responsibility for the damage to the outer box of the items during shipping process.
    • Shipping fees is charged based on "Per Order" basis. Combine shipping is not applicable for the time being.
    • Shipping fee is calculated base on *parcel weight.
    • Shipping fee is not included when you confirm your order. You do not need to make payment at this point.
    • An email with calculated shipping fee will be sent to you within 48hrs, as well as a PayPal link for you to make payment. Payment can be made by clicking on the PayPal link. Please refer to Buyer Guide to learn more on how to order.

    *Parcel weight will be determined by either actual weight or volumetric weight (VW) or whichever is higher.

     Flammable Item
    ⚠️ Flammable items such as model paints and thinner are not allowed to ship to oversea due to the courier company's security policy.